Guest Services Centres



Visiting Devonshire Mall is as much about lifestyle as about shopping! As our centre grows, so does our commitment to you.

 
Our Guest Services Centre makes your shopping experience as hassle-free and user-friendly as possible. For mall and community information or to take advantage of our services, visit us in front of Michael Hill.
 
Phone Number: (519) 966-3100
 
Click here for driving directions.
 
Our Services Include:
 
• Information
• Devonshire Mall Gift Cards
• Heart to Sole Walking Club
• Tourism Information Centre
• Ticketmaster
• Transit Windsor Bus Passes & Tickets
• Complimentary Wheelchairs and Motorized Scooters
• Mother & Child Comfort Room Registration
• Lost & Found
• TTY Telephone
• Retail Career Opportunities
 
Lost & Found
Be sure to contact our Guest Services kiosks in case of lost merchandise.  Found items are kept for a minimum period of 30 days. Unclaimed items are donated wherever possible to suitable charitable partners.
 
Accessibility
We value our special needs customers and we’re committed to accessibility throughout Devonshire Mall.
Click here to download Devonshire Mall's Accessible Customer Service Plan. We hope to see you soon!
  • Automatic doors are equipped at all main entrances

  • Complimentary wheelchairs, electric scooters (courtesy of Motion Specialties) and walkers are available at our Guest Services Centres with proof of a valid government ID

  • Special needs washrooms are also available for your convenience

  • TTY equipped payphones located beside Laura Secord

  • Designated Parking at all mall entrances

  • Service Dogs are welcome

Tour/Shopping Groups

We Know You'll Love it Here!
 
With over 175 stores and services, Devonshire mall is Windsor’s largest shopping centre and we welcome you!

Organizing a tour group or shopping group? Your group’s visit to Devonshire Mall is complemented with an exclusive signature gift, FREE when visitors redeem the gift with purchase card and their same-day receipts totaling $125* or more at one of our Guest Services Centres.
 *Minimum $125 in same-day receipts. One gift per visitor, per visit, while supplies last. Card must be submitted to Guest Services in order to receive your free gift.
 
To organize your tour groups, please contact:
 
Glenna Pacitti
Guest Services Supervisor
T: 519-966-3100